Front of House

The Complete Experience.

From the moment we greet your patrons as they arrive, to the time we say goodnight, we deliver an authentic and memorable experience for your guests. Our experienced and professional staff are versatile; able to deliver multifaceted client requirements whilst keeping things simple and friendly on the “face” side.

  • Ushers

    Welcoming to venue • taking tickets • assisting with patron access • checking credentials for entry (staff, artists, media, VIP) • communicating delays/changes to patrons • managing queues • working alongside security • overseeing patrons during performance

  • Box Office

    Ticket sales & collection • Counting and recording admissions Cash management tasks/processes

  • Guides

    Helping patrons get from A-B • Assisting patrons with access • guiding patrons through exhibitions or task-based experiences